How to cancel my order on kentopet.com?
You can cancel your order online before the product has been shipped. When your product has been dispatched or shipped from the warehouse, you can’t make a request for cancellation. If you opt to cancel your order, you can email to our support team stating cancel the order by providing the required details.
Once your cancel request has been accepted we will refund your amount.
kentopet.com cancelled my order, Why?
There might be 2 reasons so that order can be cancelled by kentopet.com
The product not available with us
Inaccuracy in pricing on the products